Account, Billing & Policies
Manage your plan and credits, change or cancel your subscription, and read our content, data, and refund policies.
This section covers the practical side of your account: choosing a plan, how AI credits work, and how to upgrade, pause or cancel whenever you need. You will also find our policies on content ownership, data privacy, cancellation and refunds, so you know exactly where you stand.
Plans, credits, and billing
How plans and AI credits work, and how to change your plan.
Change, pause, or cancel your plan
Upgrade, downgrade, pause, or cancel your subscription.
Content ownership and your data
Who owns the content Xyla makes, and how your data is handled.
Cancellation and refund policy
Our policy on cancellations, refunds, and trials.
Troubleshooting and FAQ
Fixes for the most common connection and posting problems.